PBX & CELLPHONE SERVICES FEATURESRoute active calls from your phone to the office and vice versa—with an easy 4-digit extension—or to virtually anywhere in the world.
Enhance team and client communication by receiving text messages on all your SMS-enabled DID numbers.
Place calls like you’re always in the office with total control over your cell’s caller ID. Set your office or home number, and change it in an instant.
Maintain as many DID numbers as you want, route them all individually, and manage them to suit your exact needs.
Use your cellphone as your goto source for conducting and monitoring business. Take calls and track everyone’s activity on one dedicated phone.
Program your cell or PBX to activate Busy Lamp Field (BLF) on other IP phones to alert team members when extensions are busy.
Avoid international charges by keeping global offices under one network. Never incur unexpected costs again.
Outfit your website with a special button so visitors can click, call, and reach you in the office or on your cellphone in no time.
Configure assigned groups for incoming calls, and answer another line’s call direct from your phone.
Choose your ideal routing procedures for all inbound calls, and easily change them whenever necessary.
Take control of your calls with advanced algorithms that help you route, transfer, record, transcribe, and block calls with total ease.
Fully customizable processing features let you screen, set ratings, and initiate parameters so communications stay fast, secure, and fraud-free.
OTHER CONVENIENT FEATURES
• Enjoy full-service conference calling via PBX or cellphone
• Forward to live representatives or auto-attendant answering
• Easily transcribe PBX and cell voicemails to email
• Regulate calls with white- and black-listing
• Accurately screen incoming calls with call identi cation
• Queue inbound calls for correct rerouting and answering
• Select hold music and upload personalized recordings and tracks
• Automatically record, save, and backup calls from your cell or PBX system
• Freely join or interrupt calls and connect with all parties
• Reply to incoming calls from another extension
• Dial direct from Outlook or the Web via SIPTAPI
• Authenticate and lter every incoming call for ef ciency and security
• Screen calls based on IP address, tech-pre x, or multi-DID control
• Set call ratings and con gure special destinations for calls outside your country • De ne call features and parameters on the customer or account level across
your entire system
• Enjoy comprehensive selective call processing including call parking and
barring
• Get complete privacy ag, service announcement, and keep-alive call support • Initiate legal call intercept, fraud screening, CID lookup, and other security
measures
• Enjoy seamless intercom and video calling, instant messaging, and other
advanced conferencing features
• Maintain contacts and keep favorites on speed-dial for each line with personal
phonebook
The Vocapex mission is to put the custom in customer. Whether you want a custom setup or a speci c set of features not listed here, we specialize in creating your perfect plan.